Bank employee

BEP / Bac Pro Bank employee

Why

In order to have professionals capable of promoting offers adapted to the situation of customers thanks to their skills and technical, legal and tax knowledge

Training aims

Know the bank, its environment and its trades

Develop communication and interview techniques with customers

Acquire the elements allowing to manage a first level of customers and / or professionals

Targeted skills

Know how to welcome inform and advise customers

Being able to prospect new customers

Master the rules of banking institutions and apply them

Know how to express yourself clearly and precisely

Listen, argue, negotiate, convince

Career opportunities

Customer service

Cashier

Customer advisor

Telephone advisor

Banking operations technician

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